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Noticeboard

We will be recalling all our patients for their annual chronic disease review starting 1st April.  You may receive a text appointment or letter inviting you to attend.  We have arranged our clinic reviews so that, where possible, one review appointment will cover all the chronic diseases you may have.  Please attend this review even if you are seen regularly by the doctor or attend the hospital for this condition. 


Dr Peddie sadly left our practice at the end of February and all GPs and Staff send their good wishes for a happy move to her new practice.  If Dr Peddie was your assigned Named GP, you have now been re-allocated to one of the remaining GPs at the practice.  If any patient would like to know who their allocated doctor is, please ask a member of staff who will be able to provide this information.


 Although your allocated Doctor will have overall responsibility for your care, this does not prevent you from seeing any other available GP in the practice.


The practice is actively trying to recruit new GPs but in the interim will continue to employ locum GPs to provide appointments for patients.


New Pharmacist- from February we have a new pharmacist on site who will deal with any prescription queries.  They may also call you in for a medication review.

Access for All

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

We want to know if you need information in braille, large print or easy read.

We want to know if you need a British Sign Language interpreter or advocate.

We want to know if we can support you to lipread or use a hearing aid or communication tool.

Please tell the receptionist when you arrive for your next appointment, or call us on 01942 813678.

The Accessible Information Standard in our NHS contract directs and defines a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents, where those needs relate to a disability, impairment or sensory loss.

The Accessible Information Standard directs and defines a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of our patients, service users, carers and parents, where those needs relate to a disability, impairment or sensory loss.

 
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